Hi! My surgery was 22 years ago and I started out with Convatec, but it turns out that I was allergic to their flange (adhesive). I have been using Hollister New Image. The flange is superior, but of late I've noticed that the pouches (18124 New Image drainable) last only a couple of days! In fact, according to the Excel spreadsheet which I use to order these, it illustrates that I'm consuming double the pouches over last year!
I've sent an email to their customer service staff in Canada but have not heard back as yet. It's as though the thickness of the walls of the pouch are somewhat thinner (QA issue or marketing has decided to save some material costs).
Today, I've put on a Convatec Natura pouch with the Hollister New Image flange. I'll see how long this lasts, but I'm not sure what else I can do.
Anyone in the forum experiencing similar issues? Any suggestions for me?
I've sent an email to their customer service staff in Canada but have not heard back as yet. It's as though the thickness of the walls of the pouch are somewhat thinner (QA issue or marketing has decided to save some material costs).
Today, I've put on a Convatec Natura pouch with the Hollister New Image flange. I'll see how long this lasts, but I'm not sure what else I can do.
Anyone in the forum experiencing similar issues? Any suggestions for me?