Volunteering as a peer-to-peer hospital visitor for new ostomy patients is a heartfelt way to support those who have just undergone ostomy surgery. The idea is to provide comfort and reassurance through personal experience, something that can be uniquely offered by someone who has been through the same journey. Here are some insights and advice for anyone considering this meaningful role:

1. The idea of volunteer ostomates visiting new patients has been around for a long time. Before specialized nurses were common, hospitals often relied on volunteers from organizations like the former United Ostomy Association. This practice remains valuable today.

2. Be prepared for some administrative hurdles. Many hospitals require a physician’s order or administrative approval for non-staff visitors. It’s a good idea to discuss your plans with your surgeon to navigate these processes.

3. Consider joining the United Ostomy Associations of America (UOAA) or a local affiliated support group. Completing their certified Visitor Training Program offers several benefits:
- You’ll receive formal training on how to effectively communicate with new ostomates.
- You’ll get an official ID card and be covered under UOAA volunteer insurance.
- It adds credibility when interacting with medical staff and hospital administrators.

4. Work closely with the hospital’s WOCN (ostomy nurse) and social work departments, as they often coordinate between certified visitors and patients.

5. Presenting yourself as an “official” UOAA visitor can help ease any legal concerns hospitals might have about volunteer visitors.

6. If a hospital doesn’t support individual volunteers, consider reaching out to community resources like the Visiting Nurse Association or Volunteers-in-Action groups.

7. Personal visits from peers can have a profound impact. Many people recall feeling immediate relief and optimism after meeting an ostomate who was living well and returning to normal activities.

8. When visiting:
- Be honest and avoid being patronizing. If you don’t know an answer, offer to find reliable information.
- Share practical tips, recommend reputable websites, and provide local support-group contacts.
- Respect patient privacy and adhere to all hospital infection-control and visitation policies.

9. Certified visitors are usually matched with patients by surgery type and age when possible. Always respect a patient’s decision if they choose not to have a visit.

10. National resources like the UOAA National Conference offer opportunities for networking and advanced visitor training.

Volunteering in this way not only supports new patients but can also be personally rewarding, offering a sense of purpose and the chance to form lasting friendships.