Good morning.
My supplies arrived and they were frozen. The two bottles of liquids were solid (Na'Scent Ostomy Odor Eliminator and Coloplast Brava Lubricating Deodorant). I did take the lids off and put them in containers to thaw. I didn't handle the wafers and bags until they reached room temperature. I assume everything is okay to use? Has anyone had this happen to them? Thanks.