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All Hollister New Image Velcro Drainable Pouch Users

Wed Jan 21, 2015 9:19 pm
"This is the best website for people with an Ostomy, hands down. So much understanding. Everyone should join."

I have a question for any and all Hollister New Image Drainable Pouch users with the velcro closure. Do you experience problems with the velcro sealing solidly after a couple of days useage? I have used this pouch system since my surgery almost 3 years ago and never had a problem with closing the pouch after emptying until about a year ago.

Now, almost every pouch I use I have to add tape to ensure a good closure after only a couple of days. The velcro just won't hold closed. Like I said, I never had this problem until about a year ago. I have contacted Hollister customer service three times now about this problem and asked if there was some kind of change made in their manufacturing process. During each call I was assured that nothing has changed on their part. To their credit, they have sent me a new box free of charge and logged each of my complaints which are supposed to make their way to the manufacturing department.

I change my bag and wafer every four days as I always have done. I have very rarely gone five days without changing everything. I typically have to empty my pouch six to eight times a day. This has always been so I am doing nothing different than I always have.

If anyone else has this problem I would appreciate hearing from you. And if you do, please contact Hollister customer service and let them know about it. They told me to keep contacting them if I continue to have this problem. Thanks!

Doug

Wed Jan 21, 2015 11:22 pm

I used to use the Hollister drainables, when I did I noticed that after a while you really had to press down hard to reseal the end. I don't think it's a Hollister issue, any pouch you open and close for 2 days is gonna lose some resealing strength. The longest Id go was 3 days, thats stretching it. I was playing golf one day and had quite an embarassing \"accident\", so I decided to try the smaller closed ended pouches. Im glad I did because they work great for me. Soil it and then toss it. About half the time I use 2 per day, so Im able to stockpile extras. Im allowed 1 box of 60 as opposed to 2 boxes of 10 drainables. The smaller pouches fill with gas quicker but Ive become quite adept at burping my pouch just about anywhere. When youre ready dont be shy about trying different products from Hollister or any manufacturer you choose. Good luck to you!!

MeetAnOstoMate - 26,891 members
Wed Jan 21, 2015 11:24 pm

Sorry for the wierd characters and slashes, my keyboard settings have gone bonkers LOL.

Wed Jan 21, 2015 11:31 pm
klark wrote:

I used to use the Hollister drainables, when I did I noticed that after a while you really had to press down hard to reseal the end. I dont think its a Hollister issue, any pouch you open and close for 2 days is gonna lose some resealing strength. The longest I\\d go was 3 days, that\\s stretching it. I was playing golf one day and had quite an embarassing \\\"accident\\\", so I decided to try the smaller closed ended pouches. I\\m glad I did because they work great for me. Soil it and then toss it. About half the time I use 2 per day, so I\\m able to stockpile extras. I\\m allowed 1 box of 60 as opposed to 2 boxes of 10 drainables. The smaller pouches fill with gas quicker but I\\ve become quite adept at burping my pouch just about anywhere. When you\\re ready don\\t be shy about trying different products from Hollister or any manufacturer you choose. Good luck to you!!

Thanks for your reply, klark (and no problem with the "fat fingers" LOL)

The weird thing about this is for 2 years I had NO problems with the pouches. Now, I wouldn't be caught dead without a roll of scotch tape. Something has had to have changed in their manufacturing (though they deny it). I guess I should venture out and try different products. It's just that I had such good luck with Hollister.

Doug

Wed Jan 21, 2015 11:36 pm

I think Hollister makes great stuff. In the hospital they started me out using Conva-Tec and I had issues changing the wafers. Switched to Hollister and haven't looked back since LOL.

Mon Jan 26, 2015 10:19 am

I have used the Hollister product before and never had a problem. If you are having so much trouble maybe it's time for a new company, coloplast has very good products I too wear my bags for days because I can't afford the bags so I have to make them stretch. Good luck to you

Tue Jan 27, 2015 7:33 pm

I've used Hollister for over 30 yrs. and have not had the problem per say.  Sure there are times that I have had to re-close because I have seen that it was not sealed properly.  I always make sure that the folding up process is done with no air pockets and that it is very flat and properly lined up if you know what I mean.  I apply a lot of pressure when locking velcro.

Sat Jan 31, 2015 7:04 am

Never a problem with Hollister velcro in over seven years; change every 4 to 7 days depending on odor, pancake, leak through vent, leak under wafer, or just plain "it's been a week". Squeeze velcro seal between two fingers and rub all along. Use adapt lubricant deodorant after each empty and rub velcro tightly.

Tue Mar 31, 2015 10:30 am

Thank you for all the replies!

I am sold on Hollister. I have really put them through some tough abuse at times and they have REALLY held up. Never had a leak (knock on wood)! It's just that velcro sealing thing - but I use scotch tape and can live with that. It's just weird to me that this only started about a year ago. I would say maybe every 8th to 9th bag I can get 4 days without having to use tape. One thing I have noticed is that the 2 velcro pieces usually do not line up, and one is longer (wider?) than the other. I too use a lot of pressure in sealing them and have started being extremely gentle when unsealing them to see if this would help. No change.

I had emergency surgery a week before Christmas to repair 8 inches of small intestine that had blown through a hernia hole and got kinked. The hospital had me fitted with another product after surgery - I think Coloplast (not sure) - that was pitiful at best. I couldn't wait to get home to get back with the Hollister.

Wed Apr 01, 2015 6:18 am

I have only used hooister for th 5 years of ostomy living I put a small bonder clip on the velcor 

Wed Apr 01, 2015 7:43 am

gellsch:

Does this mean you have had trouble keeping the velcro closed? Also, what exactly is the "bonder clip" you are referring to?

Thanks!

Wed Sep 09, 2015 10:36 am

I also use a binder clip with my hollister bag.  Added insurance after a few Velcro failures three years ago.  I found 1/2 inch binder clips at office supply.  Also, I fold two sheets of toilet paper over bag folded edge to soften the edges of the bag against my skin.  Clip holds it on.

Tue Sep 14, 2021 4:28 pm


klark wrote:

I think Hollister makes great stuff. In the hospital they started me out using Conva-Tec and I had issues changing the wafers. Switched to Hollister and haven't looked back since LOL.

I use the hollister brand, but would like to try different Options. In one way it would probably be pretty cool to have a closed and bag and just toss it. That might be easier when you're out and about

Mon Jun 20, 2022 10:40 am

I've used Hollister from day one. Yes, the velcro seems to need additional pressure to close after a day. I change bags 3 times per week so it doesn't get to the point of not locking.
I do have another issue with the Hollister 8531. The most recent box came with a note explaining changes made in their manufacture. I've never had an issue with odor until these "New and Improved" pouches.
The velcro latches better on the new ones, though.

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