Topic Explanation
The Richmond Ostomy Association is planning a meeting with representatives from Hollister, including a quality engineer, on September 21, 2010. The purpose of the meeting is to gather feedback from users on how Hollister can improve their ostomy products and to understand why users might prefer other brands. The association is seeking input from the community about their experiences, both positive and negative, with Hollister products to bring up during the meeting.

Extracted Advice and Helpful Insights
1. Product Suggestions and Improvements:
- A request for a reasonably priced stoma guard that is covered by insurance, as current options like OstomyArmor are expensive and require users to file their own insurance claims.
- Suggestions for Hollister to design a bag with a built-in vent to avoid the issues with separate vents like the Osto-EZ-Vent, which has poor adhesive and a labor-intensive application process.
- Feedback on the Hollister Moderma Flex bag noted good adhesion but issues with leakage between the hard plastic ring and the soft pouch material, suggesting a need for better bonding materials.
- A call for a filter that remains effective for more than a few hours, as current filters quickly become ineffective due to moisture inside the pouch.

2. Product Satisfaction and Preferences:
- Positive feedback on the Hollister #3113 with karaya ring and micropore adhesive backing, described as reliable and easy to use.
- A preference for opaque versions of products, specifically the request for an opaque version of the 3614 pouch in the UK, which was previously available but no longer is.

3. General Feedback and Issues:
- Issues with the Hollister 2-piece New Image system, where the flexible flanges are difficult to clean and the bag/base interface is prone to leaks with liquid output.
- The suggestion to model after the Coloplast Sensura 2-piece Click Flat base flanges, which have a smooth contoured edge that prevents output from collecting and causing leaks.
- Concerns about the environmental impact and cost related to excessive packaging of ostomy products.

4. Meeting Feedback:
- Hollister expressed interest in the idea of a stoma guard and a separate vent for the pouch.
- They acknowledged issues with product separation and adhesion, and are considering feedback for improvements.
- The new AF300 filter was discussed, designed to slowly release gas and resist moisture, though