This topic is about the frustrations some people are experiencing with Edgepark Medical Supply, particularly with their aggressive automatic shipments and poor customer service. The originator is considering switching to a local pharmacy and is curious if others have faced similar issues. Here are some helpful insights and advice shared by others:

1. **Check Insurance Coverage First**
- Before making a switch, confirm which medical-supply companies are covered by your insurance. Many retail pharmacies might not stock ostomy items and may need to special-order them, which can be more expensive.

2. **Alternative U.S. Mail-Order/Online Suppliers**
- Some people have had positive experiences or found better prices with suppliers like Liberty, Shields, Apria Healthcare, MedicalMega.com, STL Medical, Express Medical, Parthenon, Best Buy Ostomy, eBay, and Amazon. It's worth comparing prices, as there can be significant differences.

3. **Canadian Sources**
- Shoppers Drug Mart stocks Hollister products and understands provincial Pharmacare cost-sharing. A local medical-supply store in Ajax, Ontario, offers Eakin rings at competitive prices.

4. **Small Local Suppliers**
- Some prefer small regional companies for their personal service and fast shipping. One person mentioned receiving supplies within 1-2 days after emailing their order.

5. **Insurance & Billing Cautions**
- Be cautious of "balance-billing" practices and verify invoices with your insurer. Some suppliers may bill items shipped in the new year to the new-year deductible, affecting year-end strategies. Over-ordering can also lead to unexpected charges.

6. **Product/Brand Specifics Mentioned**
- Products like ConvaTec Eakin Cohesive Seals, Hollister pouches, Coloplast pouches, Osto-Gel thickener, Cymed pouches, and 8-oz ostomy deodorizer bottles were discussed.

7. **General Shopping Tips**
- Consider buying 3-4 months' worth of supplies at a time to reduce shipping fees. Always compare prices across different sites, as some Canadian sites may have higher prices. International buyers should be aware that shipments to Canada from U.S. vendors might be delayed by Health Canada.

8. **Summary Sentiment**
- Many users report issues with customer service, high prices, back-ordering, or billing problems with Edgepark and, to a lesser extent, Byram. Successful strategies include switching to smaller or regional suppliers, thorough price comparison, and careful monitoring of insurance rules and invoices.