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Feb 25, 2017

TorBot Appliance Experience: Quality of Wafers vs. Pouches

This topic is about a concern with the TorBot ostomy system, specifically the difference in quality between their wafers and pouches. The wafers, made of moldable rubber, were found to be excellent, but the pouches seemed flimsy and were closed with just a rubber band. The person sharing this experience is curious if others have noticed the same issue.

Here are some helpful suggestions and insights:

1. Verify authenticity: It's a good idea to double-check that the products you received are genuinely from TorBot, as there is a possibility that the shipment might not be authentic.

2. Contact TorBot: Reach out to the company to inquire if there was a mistake in shipping or packing. You can also request replacement pouches or additional samples to ensure you have the right products.

3. Product background: TorBot is known to be the former Smith & Nephew ostomy line. Their website lists various products, including adhesive remover wipes that some users might recognize. However, free samples are not prominently advertised on their site.
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