This topic is about the challenges some people have been facing with Edgepark, a supplier of ostomy supplies. If you rely on them for your medical needs, you might find this information helpful. Here are some insights and advice shared by others:

- Some people have noticed delays in getting their supplies from Edgepark, especially after the company was acquired by Cardinal Health. This has affected the quality of their service.

- A typical monthly order might include items like two boxes of bags, rings, wipes, and two bottles of M9 deodorant.

- One person switched to Liberator Medical Supply and found their customer service to be excellent, with no delays in delivery.

- It's crucial to have reliable access to ileostomy supplies, as any delay can be problematic.

- Recent delivery delays might be due to external factors like hurricanes in the southeast U.S. and fires in California, which can slow down shipping.

- A common issue is the "waiting for physician approval" delay. Some have resolved this by having their insurance company join a three-way call with Edgepark and their doctor’s office.

- For some insurance plans, like Senior Care Plus, Edgepark is the only contracted supplier. In such cases, it might be wise to place standing monthly orders to ensure you always have extra supplies on hand.

- If your insurance allows, you might consider switching to Liberator Medical Supply, as many users report faster shipping and better customer service.

- Since Edgepark was acquired by Cardinal Health, several users have noted a decline in service quality.

- The products often mentioned include standard ostomy pouches, skin barriers, barrier rings, adhesive wipes, and Hollister M9 deodorant in 2 oz bottles.