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41,407 members
Oct 23, 2022

Finding Comfort and Humor on a Support Site

This topic is about a new member of an online support community for people with ostomies, who is sharing their thoughts and experiences with the site. They recently had surgery for severe IBS-C and have found the community to be a great source of comfort and support. However, they have some concerns about a particular feature on the site.

Here are some insights and advice related to their concerns:

1. The "Most Popular" section on the forum page is actually a list of the top contributors for the month, not a popularity contest. This list is automatically generated to recognize those who contribute the most content.

2. In the past, being on this list came with a perk of one free month of full membership, but this benefit ended about a year ago.

3. If there are features on the site that you find distracting or unhelpful, it's perfectly okay to ignore them and focus on the parts of the site that you find beneficial. Many members do this with sections they don't enjoy.

4. The Top 10 list is intended to encourage content creation, which helps keep the forum lively and engaging for everyone.

5. Even if you are not a paying member, you can still participate in the community. Earlier restrictions that limited access after a trial period have been lifted.

6. Some members have noted that the site guidelines and membership rules are not easy to find. It might be helpful for the administrators to provide clearer instructions.

7. For profile pictures, animated GIFs are supported, such as images of a koala, quokka, or cat. However, short video uploads are not currently supported.

8. Members have experienced occasional technical issues, like automatic log-outs or lost replies, but they are hopeful for more improvements and features in the future.
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