Topic Explanation:
The forum discussion revolves around a persistent issue with Coloplast ostomy bags developing holes. The original poster has been experiencing this problem for over a year, with each batch of bags containing multiple holes. Despite contacting Coloplast for replacements, the issue persists, and the company has not taken the complaints seriously. The poster is unable to switch brands due to allergies and is seeking advice and insights from others who might be experiencing similar issues.
Advice and Insights:
1. Check for External Factors:
- Consider if pets or other external factors might be causing the holes.
- Ensure no one is tampering with the products.
2. Temporary Fixes:
- Use sellotape to cover holes temporarily until the next bag change.
3. Persistent Communication:
- Continue to report the issue to Coloplast, including sending pictures and returning defective products.
- Contact supervisors and managers to escalate the issue.
4. Alternative Communication Channels:
- Use social media platforms like Facebook, Instagram, and Twitter to publicly address the issue with Coloplast.
- Consider contacting the Better Business Bureau (BBB) or the FDA for further action.
5. Community Support:
- Encourage others experiencing similar issues to report them to Coloplast to increase the likelihood of the company addressing the problem.
6. Product Alternatives:
- Explore different stock numbers or slightly different bag models within Coloplast.
- Consider trying products from other manufacturers, even if it means exploring international options.
7. Manufacturing Concerns:
- Acknowledge that the issue might be related to manufacturing changes, such as a switch to a facility in Costa Rica or changes in materials used.
8. Documentation and Evidence:
- Document the issue thoroughly with pictures and videos, showing sealed boxes and the defects upon opening.
- Share this evidence with Coloplast and potentially with regulatory bodies.
9. Community Feedback:
- Some users report no issues with Coloplast bags, suggesting the problem might not be widespread.
- Others suggest that the issue could be due to a specific batch or manufacturing error.
10. Personal Experiences:
- Some users have switched brands due to similar issues with other products, indicating that manufacturing defects can occur across different brands.
11. Encouragement and Support:
- Community members express support and encourage persistence in seeking a resolution.
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