This topic is about finding a reliable supplier for urostomy pouches, skin barriers, and overnight drainage bags. The person is preparing to place their first independent order and is looking for a supplier that offers quick shipping, handles prescriptions and renewals, and manages all Medicare paperwork and billing. They are considering Edgepark but are open to other suggestions with good customer satisfaction. Here are some insights and advice from others:

1. Edgepark
- Positive feedback includes many years of trouble-free ordering, easy online re-ordering, and handling of physician contacts and paperwork without user involvement.
- Negative feedback includes issues with partial shipments, wrong items, aggressive collection attempts for items never received, long communication delays, and upfront Medicare co-pay requirements.
- The Continucare automatic-shipment program was problematic for one user, who recommends placing manual orders each month instead.

2. Byram Healthcare
- Users praise Byram for pleasant phone support, simple online ordering, very fast delivery (typically 2–3 days), and prompt correction of wrong shipments. No billing issues were reported.

3. Comfort Medical
- Recommended by users who had poor service with Edgepark. They report responsive communication, no up-front charges, and direct insurance billing. While not perfect, it is considered better than Edgepark by those users.

4. Prism
- Not recommended by one user who experienced repeated refusals to send the requested brand.

5. Edgewater
- One user with an ileostomy reports great service and good support from "Edgewater," though this might be a misspelling of Edgepark.

6. Prescription tips
- It is suggested to use your primary-care physician (PCP) rather than the surgeon for ongoing ostomy supply prescriptions, as PCPs are usually easier to reach for renewals.