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Mar 14, 2025

Reliable Suppliers for Timely Deliveries?

This topic is about finding a reliable supplier for ostomy supplies, especially when your regular order is delayed. If you're in a similar situation, here are some suggestions and insights from others who have faced this issue:

1. Byram Healthcare
- Many users have found Byram to be consistently reliable, with positive experiences ranging from 9 months to 2.5 years.
- There was a mention of a single order error, but it was quickly resolved.
- Note that Byram only stocks wipe-format adhesive removers and skin-protective products. If you need spray adhesive removers or protective barrier wands, you might still need to order these from places like Amazon.

2. Comfort Medical
- Comfort Medical is recommended as one of the top distributors, alongside Byram.
- It's a good idea to call them first to ensure they are in-network with your insurance.

3. Edgepark
- Feedback on Edgepark is mixed. One person was very satisfied, while another had a negative experience.
- Since experiences can vary, it's wise to check if they are compatible with your insurance and to read recent customer reviews.

4. Prism
- One contributor had a poor experience with Prism, suggesting it might be best to avoid them unless no other options work with your insurance.

5. General Guidance
- Before deciding on a supplier, call potential distributors like Byram, Comfort Medical, or Edgepark to confirm they carry the product formats you need (such as sprays, wipes, or wands) and that they are covered by your insurance plan.
- Keep Amazon or other online retailers in mind for specialty items like spray adhesive removers and barrier wands, which some medical supply companies might not stock.
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