This topic is about experiences with the Hollister New Image flange, specifically issues with splitting and leakage. A user shared their experience of a flange splitting after playing actively with a young child, which led to a leak. They plan to report this issue to Hollister and are curious if others have faced similar problems. Here are some helpful insights and advice from others who have used these products:
1. Some users have experienced occasional defects or leaks with Hollister flanges, suggesting it might be a rare quality-control issue rather than a design flaw.
2. It's a good idea to contact Hollister's customer service or a local representative to report any failures. They often replace faulty products and can connect you with their Ostomy Nurse for troubleshooting and free samples in different sizes.
3. If you're considering alternatives, one user found success by switching to Convatec wafers, which provided longer wear time compared to Hollister.
4. For those experiencing difficulties with wafer removal and skin irritation, switching to a one-piece system or using adhesive remover wipes can make detachment easier.
5. To add security, especially for side-sleepers and active users, a support belt can help keep the flange stable. However, some people find belts uncomfortable.
6. Some users have reported issues with the release paper on Hollister wafers sticking or splitting. Pre-lifting an edge before application can help reduce frustration.
7. Be cautious of accidental damage, as catching the flange on objects can rip the plastic under the locking ring. Keeping spare cut-to-fit flanges handy can be useful for quick replacements.
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