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Jun 28, 2013

Hollister's Latest Closure Design Fails Again

This topic is about some challenges people are facing with Hollister's new "lock-and-roll" pouch closure for ostomy bags. The company has added a second stiff plastic strip, which, along with the Velcro fastener, is very close to the pouch opening. This design change makes it difficult to clean, as stool can contaminate the strips and Velcro, requiring thorough washing. Here are some tips and insights shared by others:

1. Consider using clips instead of Velcro:
- You can use the original Hollister clip or even double-clip for extra security, especially during active times.

2. Mixed experiences with the new Velcro:
- Some people find the updated Velcro works well without leaks. They suggest cleaning the flap interior carefully and emptying the pouch more frequently.

3. Cleaning and maintenance tips:
- Rinse the bag with water, or use a squirt of saline or water from the top to flush out debris.
- Use wet wipes to clean the Velcro and remove stool; small pieces of toilet paper can be gently removed.
- Massage the pouch flaps backward and use a Q-tip through the flange to prevent early pancaking.
- Keep a little air in the pouch to reduce output sticking.
- Swap to a fresh bag and wash used ones daily in a long Tupperware container. Each bag can be reused 5–7 times to save money.
- For children or active users, after cleaning, roll the bag smaller and secure it with 1 cm paper tape. Be cautious as exposed Velcro might catch on certain fabrics.

4. Adapting Hollister moldable wafers:
- Hollister support suggests cutting away one or more concentric rings of the 77 mm flange if the stretched opening retracts.

5. Alternative manufacturers and products to try:
- Convatec drainable pouches have a clip similar to the original Hollister clip, and they offer helpful customer service.
- Coloplast offers a one-piece opaque system with a double-Velcro roll-up closure. Some users apply stoma powder under the skin barrier and opt for a 2-day wear time to avoid irritation.

6. General encouragement:
- Keep trying different brands and techniques. Don't let product issues stop you from learning good maintenance habits.
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