This topic is about the recent issues some users have been experiencing with Hollister New Image pouches, specifically regarding their durability and tendency to leak. A long-time user has noticed that the pouches are not lasting as long as they used to, and they are seeking advice and insights from others who might be facing similar problems. Here are some helpful points and suggestions gathered from the discussion:

1. Common experiences with pouch failures:
- Several users have reported that the pouch walls seem thinner or that there is separation between the pouch and flange, leading to leaks. These issues have been noted with Hollister models 18124, 18112, and some one-piece lines.
- Some users have sent photos and complaints to Hollister, but responses have been limited. It is suggested that a coordinated effort of letters, photos, and calls to Hollister might prompt an investigation.

2. Alternatives and product recommendations:
- Coloplast is recommended for its strong pouches and supportive customer service. They offer samples and coupons. Accessories like 2 mm Brava rings and Coloplast Elastic Tape are also mentioned.
- Convatec is another option, with some users reporting 6–7 days of wear from their one-piece pouches when used with Coloplast paste. These can be purchased from Canmed Direct with free shipping on orders over C$150.
- Some users still find satisfaction with certain Hollister combinations, such as the 18123 pouch or the 18124 pouch for sports, achieving up to 6 days of wear.

3. Application and wear-time tips:
- Minimize the use of excess accessories. Clean the area with soap, rinse with saline, and optionally use a skin-prep spray.
- Warm the flange with a hair dryer or heat gun before applying it to improve adhesion.
- Reinforce the edges with Coloplast Elastic Tape or medical/athletic tape, and patch any loosening spots with paste or a half-ring.
- Trim, rather than shave, peristomal hair to enhance the seal.
- For issues with Hollister filter odor or leaks on model 18193, cover the filter externally with clear packaging tape.

4. Supply and support contacts:
- Hollister Canada customer service can be reached via the 1-800 number listed on their website. Their hours are 8:30 am to 5 pm ET.
- Coloplast continues to offer free samples upon request.
- Medicare users have noted that Coloplast supplies are provided in sufficient quantities for emergencies.

These insights and suggestions aim to help those experiencing similar issues with their ostomy products find suitable solutions and alternatives.