This topic is about a person who switched from using Convatec Sur-Fit Natura Moldable wafers to Hollister New Image Shape-To-Fit wafers and faced issues with the durability of the new product. The Hollister wafers began to break down quickly, especially during episodes of chemo-induced diarrhea, sometimes even separating from the plastic flange and exposing the skin around the stoma. This required daily changes, unlike the Convatec wafers, which lasted a week or more. The user is frustrated about having to set aside expensive Hollister products and is seeking advice from others who might have had similar experiences.

Here are some helpful suggestions and insights:

1. Reach out to the manufacturer or supplier to report the product issues and inquire about refunds, replacements, or other forms of assistance.

2. If possible, return any unopened Hollister Shape-To-Fit wafers to the original supplier for credit or exchange.

3. Consider using the forum’s classified section to sell or trade any remaining Hollister supplies.

4. To extend the wear time of the Hollister wafers, try using a Convatec Eakin Cohesive Slim seal under the flange. This might help you use up your existing stock before switching back to Convatec.

5. Some people have also experienced rapid breakdown with the Shape-To-Fit wafers, while others have had good results. The durability might improve once chemotherapy is completed.

6. An alternative brand to consider is Coloplast, with one member successfully using their open-ended pouches in a warm Australian climate.