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Jun 22, 2018

House Insurance Claim After Fire: Who Gets the Payout?

This topic revolves around a situation where a person experienced a house fire that damaged their Total Parenteral Nutrition (TPN) and ostomy supplies. These supplies were provided by the NHS through a supplier named Calea. The individual is now dealing with their home insurance company, which wants to know the replacement value of these items to process a payout. The main question is about the ownership of these supplies: since they were provided free of charge by the NHS, who legally owns them and who should receive the insurance payout—the patient or the NHS?

Here are some insights and advice on this matter:

1. Some people in the UK have received formal letters from the NHS stating that all medical supplies issued remain the property of the NHS. Any surplus supplies must be returned, such as medicines via a chemist or other equipment via a local NHS facility.

2. Based on this, any insurance payout for lost or damaged supplies would legally belong to the NHS, not the individual.

3. However, enforcement of this rule can vary. Different NHS trusts and committees might interpret the rules differently, so it is advisable to get written clarification from the specific NHS trust involved.

4. If the insurance company insists on paying the policyholder directly, the patient could forward the amount or provide proof of expenditure to the NHS to avoid any potential disputes.

5. In contrast, in the U.S., particularly within the Veterans Affairs system, supplies and durable medical equipment become the patient’s property once issued. This highlights that ownership rules can vary significantly by country and provider.

6. The supplier involved in this situation is Calea, which provides TPN and related equipment.
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