Topic Explanation:
The original poster (OP) is seeking recommendations for reliable suppliers of urostomy supplies, specifically mentioning that they use Hollister products and currently order from Edgepark. However, they have experienced significant delays and poor communication from Edgepark, with orders being marked as "backordered" without clear information on when they will be fulfilled. The OP emphasizes the importance of timely delivery for ostomy supplies and is looking for alternative suppliers.

Advice and Insights:

1. Supplier Recommendations:
- 180 Medical: Recommended as a potential supplier for urostomy supplies.
- Byram Healthcare: Multiple users recommend Byram for its reliability. It automatically bills insurance, and users can reorder through their website or app. The first order must be placed with a customer service representative.
- Amazon: Suggested for purchasing supplies when needed quickly or between insurance cycles. However, this option is typically out-of-pocket.
- Handi Medical Supply: Another supplier option mentioned.
- Shield Healthcare: Described as a reliable supplier with consistent service.
- Hart Medical: Recommended by a user who switched from Edgepark and found Hart Medical to provide excellent service.
- Comfort Medical: Mentioned as a possible alternative, though the user notes some challenges with customer service and communication.

2. Stockpiling Supplies:
- One user suggests investigating the maximum amount of supplies covered by insurance per order period and stockpiling supplies in a cool, dry place. This can help avoid running out of supplies during delays.

3. Customer Service Issues with Edgepark:
- Several users share similar frustrations with Edgepark, including inconsistent communication, delays, and backorders. One user mentioned that they often receive different answers from different customer service representatives, which adds to the confusion.

4. Insurance and Billing:
- Byram Healthcare and Comfort Medical are noted for automatically billing insurance, which can simplify the ordering process. However, some users mention that they still need to follow up on orders and billing issues.

5. Free Samples:
- Ostomy supply manufacturers often offer free samples, which can be requested online or by phone. This can be useful for trying new products or when waiting for an order to arrive.

6. Personal Experiences with Suppliers:
- Users share mixed experiences with various suppliers. While some have had positive experiences with companies like Byram, Shield Healthcare