This topic is about finding reliable alternatives to Edgepark for ordering Hollister urostomy supplies. The person sharing their experience has been facing issues with back-orders and poor communication from Edgepark, which has left them without essential supplies. They are looking for recommendations for dependable medical supply companies. Here are some helpful suggestions and insights:

1. Consider trying other national distributors that carry Hollister products and can bill insurance:
- Byram Healthcare: They offer a website and app for easy reorders and item adjustments. You can reach them at 877-90-BYRAM.
- 180 Medical: Contact them at 877-688-2729.
- Shield Healthcare: Known for its reliability by multiple users.
- Hart Medical: Praised for excellent service after switching from Edgepark.
- Comfort Medical: Generally meets needs every three months, though it can be difficult to reach by phone.
- Handi Medical Supply: Visit their website at handimedical.com.

2. For online and retail options, consider using Amazon for quick, self-paid orders when you run short or want to try new products.

3. Take advantage of backup and sampling strategies:
- All ostomy manufacturers, including Hollister, offer free samples. You can request them online or by phone and consult with their ostomy nurses for guidance.

4. Manage your stock effectively:
- Find out your insurer’s maximum monthly or quarterly allowance and order the full amount.
- Build a reserve by storing extra supplies in labeled, airtight plastic bins kept in a cool and dry place. This way, temporary shortages won’t leave you without pouches.