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Nov 23, 2023

UK Suppliers: Bullen or Charter?

When it comes to choosing between ostomy suppliers in the UK, many people find themselves deciding between Bullen Healthcare and Charter Healthcare. Both companies offer home delivery services, but which one is right for you? Here are some insights and advice from others who have faced the same decision:

1. Charter Healthcare
- Many long-time users appreciate Charter for its consistently reliable service and delivery.
- As the distribution arm of Coloplast, Charter allows customers to communicate directly with Coloplast’s research and development team. This has enabled some users to suggest product modifications and receive updated samples.
- Charter is highly rated for its willingness to listen to customer feedback and make improvements, earning a five-star rating from users.

2. Bullen Healthcare
- Unfortunately, no one in the discussion has shared personal experiences with Bullen Healthcare, so there is no performance feedback available for this supplier.

3. An alternative supplier mentioned for reference
- Securicare (UK) has been noted for providing nearly 20 years of trouble-free service to one user.
- Securicare offers products from multiple manufacturers, including US brands, allowing users to mix and match items that best suit their needs, rather than being limited to a single manufacturer’s range.
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