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Dec 11, 2024

Hollister Appliance Failure - Pouches Separating at the Seam

Topic Explanation:
The discussion centers around a specific issue with Hollister ostomy pouches, particularly the model 8958 one-piece with Velcro closure. The user reports that these pouches are separating at the seam near the tail end, causing a hole to develop. This issue has occurred with multiple pouches from the same lot number, suggesting a potential batch defect. The user has contacted Hollister, who has acknowledged the issue by agreeing to send replacements and escalate the matter to their quality control department. The user emphasizes the importance of reporting such defects to ensure quality control in ostomy supplies.

Advice and Helpful Insights:
1. Reporting Defects:
- It's crucial to report any defects to the manufacturer, as this helps in quality control and ensures that the issues are addressed. Other users have had similar experiences and found that companies typically replace defective products.

2. Experience with Different Brands:
- Some users have had similar issues with other brands, indicating that quality issues can be widespread. Switching brands or product types (e.g., from one-piece to two-piece systems) might resolve individual compatibility or defect issues.

3. Alternative Products and Solutions:
- One user switched to a different brand with a convex ring attached to the wafer and found it satisfactory, suggesting that exploring other brands or product features might be beneficial.
- Another user mentioned using additional products like adhesive tape or liners to manage or mitigate issues with the pouches. Liners, in particular, were highlighted as helpful for easier cleanup and odor control.

4. Personal Experiences with Different Models:
- Some users have not experienced issues with other models of Hollister products, such as the two-piece drainable pouches, indicating that problems might be specific to certain models or batches.

5. Use of Accessories:
- The use of accessories like the "IGGIE clip" was mentioned to help secure the pouch and manage its size, which could be a useful tip for others facing similar issues with their pouch systems.
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