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Dec 11, 2024

Hollister Appliance Failure - Pouches Separating at the Seam

This topic is about some issues people have been experiencing with Hollister 8958 one-piece drainable pouches, specifically with seam failures at the tail or Velcro end. Here’s a breakdown of the situation and some helpful advice:

- A user opened six new boxes of these pouches and found that while the first pouch was fine, the second and third developed holes at the seam where the tail meets the drain opening after just two days of use. To continue using them, the user has to clean far back from the opening, which is not very convenient.

- All the boxes have the same lot number, leading the user to expect more failures. They contacted Hollister, who asked for the lot number and promised replacements and a quality-control report.

- The user encourages everyone to report any product defects to ensure manufacturers remain accountable.

Here are some tips and insights from others who have faced similar issues:

1. If you encounter a problem, contact the manufacturer right away and provide the lot number. Companies like Hollister and ConvaTec have been known to replace entire defective batches at no cost.

2. Several users have reported similar issues with Hollister products, such as pinholes or tears where the Velcro folds and seam separations. It seems quality concerns are increasing, so it’s important to stay vigilant and report any problems.

3. Some users of Hollister two-piece drainable pouches have not experienced these issues, even with very full bags, suggesting the defect might be limited to certain one-piece lots.

4. For extra security, consider using an IGGIE clip, which adds a secondary clamp on the tail to prevent accidental openings and allows you to shorten the bag. Adhesive tapes, like Hollister’s own or other pre-cut strips, can be placed over seams or wafer edges to reinforce weak spots.

5. If the problems persist, you might try using ostomy bag liners to minimize odor and reduce the need for frequent full-bag changes. Alternatively, switching to another system, such as a convex appliance with an attached ring or ConvaTec products, might be beneficial. Some users find these options smaller and more reliable, especially for shorter wearers.

6. Given the current variability in quality, it’s wise to keep spare supplies on hand. Having extra boxes or alternative brands can help you avoid emergencies.
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