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May 10, 2025

Pouch Closure Issues with Hollister Flex-End

This topic is about a specific issue with Hollister Flex-End drainable pouches that use the Lock ’n’ Roll Velcro closure. The concern is that the adhesive holding the Velcro strip to the pouch tail can sometimes fail, leading to unexpected openings. Here are some helpful tips and advice from others who have dealt with similar situations:

1. IGGIE Clip Workaround:
- Use a small binder clip with a magnet glued to one arm. This can be worn over the folded tail to prevent unexpected openings.
- Many people use this method full-time, keep a spare in their wallet or purse, and sometimes double-clip on days when they feel less confident.
- These clips, with or without magnets, can be found on Amazon.

2. Clean the Velcro:
- If the Velcro loses its grip after a few days, try scrubbing the surfaces with an old toothbrush and soap. This often helps restore the adhesion.

3. Replace Faulty Products:
- If you receive a pouch with a defective Velcro strip, contact Hollister customer service. They usually replace such products.

4. General Reassurance and Coping Tips:
- Manufacturing defects can happen with any brand, so don't give up on a pouch you like after just one failure.
- Carry a safety or backup clip, like a binder clip or paper clip, when you're away from home for quick security.
- It's normal for new users to feel anxious or have confidence issues until they get used to their system.

5. Alternative Products and Strategies:
- Convatec drainable bags have a thicker Velcro strip, which some users find more reliable. Their moldable wafer system is also praised for being leak-free.
- Closed-end bags eliminate tail-end leaks and are popular with active users because they lie flat and don't need clips.
- If Hollister adhesive irritates your skin, trying a different brand like Convatec might help.

6. Additional Closure Aids and Notes:
- Commercial closure clips for drainable pouches are available and can add extra security to any Velcro tail.
- The Hollister Lock ’n’ Roll can be stiff, so press firmly along the entire strip to ensure it's fully engaged.
- Consider using deodorants or anti-leak additives like Adapt gel deodorant or M-9 drops, especially with non-filtered pouches.
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