This topic is about someone who thought they were on the waiting list for colostomy surgery since August, only to find out that due to an administrative error, they were not. This surgery is elective but important for their quality of life due to bowel incontinence. After some persistence, they learned that their request was not processed because it lacked a necessary signature. Here are some insights and advice shared by others in similar situations:

1. Administrative vigilance:
- Be proactive and regularly contact the hospital staff. Call the secretaries or the consultant’s office weekly, or even more often, to check on the status of your case.
- Follow up with letters, texts, and repeated calls. Persistence often leads to action.

2. Escalation routes within the NHS:
- Try to reach out directly to the consultant’s secretary and explain your situation. Personal appeals can sometimes expedite the process.
- Consider filing a complaint or enquiry with the Patient Advice and Liaison Service (PALS) at the hospital, which can initiate an internal review.

3. General self-advocacy:
- Take charge of monitoring your own case. Don’t rely solely on the staff to keep track of your paperwork.
- Keep detailed records of every call and message. This documentation can be useful if you need to provide evidence of delays.

4. Moral support:
- Many people understand how distressing it can be to face long waits and administrative errors. Sharing your experience can bring empathy and support from others who have been through similar situations.