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Apr 27, 2009

Struggling to Afford Ostomy Supplies with Limited Insurance Coverage

This topic is about someone who is facing challenges in affording ostomy supplies due to limited insurance coverage. They have an ileostomy and a condition called Ehlers-Danlos Syndrome (vascular type 4). After trying several pouching systems, they found ones that work well, but their insurance considers these products too expensive, making the co-pay unaffordable. They are seeking advice on how to obtain these supplies at a more affordable cost.

Here are some helpful suggestions and insights:

1. Low- or No-Cost Supply Sources
- Osto Group provides donated ostomy products to those who are uninsured or under-insured. You can contact them and ask for Marian if you need specific items.
- OstoStore.com offers wholesale pricing. You can email them for quotes if an item you need is not listed.
- AllegroMedical.com has discounted ostomy products.
- eBay can be a good place to find your favorite brands at up to 50% off retail prices, but remember to plan ahead for shipping times.
- Local ostomy support groups, hospital WOC nurses, and fellow ostomates often have extra supplies or manufacturer samples they can give away for free.
- Some forum members have offered free products like Convatec Sur-Fit Natura convex wafers, Convatec drainable or roll-up pouches, Eakin Cohesive seal rings, Hollister belts, Convatec Stomahesive paste, and REMOVE adhesive-remover wipes.

2. Work Directly With Manufacturers
- Contact companies like Coloplast, Hollister, and ConvaTec. They have patient-assistance or income-based programs that can provide up to six months of supplies.
- Request additional free samples to try out less expensive systems.

3. Insurance & Medicare Strategies
- Obtain a "Letter of Medical Necessity" from your surgeon or gastroenterologist. This letter should explain why you need specific items or higher quantities each month.
- Submit this letter through your supplier to the insurance company. If they deny your request, file a grievance or appeal and keep trying.
- For Medicare, the supplier will bill with the letter. Some advocacy groups and pharmacies in Wisconsin are working to increase the current 20-pouch limit to 30–40 per month.

4. Extend Wear Time / Reduce Usage
- Colo-Majic Flushable Liners can help one pouch last several days. They cost about $63–65 for 300 liners through C&M Ostomy Supplies and are compatible with colostomies and many ileostomies.

5. General Tips
- Seek help from a WOC nurse to document your needs, enroll in manufacturer aid programs, or secure emergency supplies.
- Keep written records and escalate your case to higher insurance authorities if necessary. Sometimes, making a fuss can lead to better outcomes.
See full discusison
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