This topic is about a person's experience with ordering ostomy supplies from a company called OstomySale.com. Unfortunately, their experience was not positive, and they shared some advice and insights for others who might be looking for reliable sources for ostomy supplies.

Here are some key points from their experience and advice:

1. The person placed an order with OstomySale.com, expecting delivery within two to four days, as confirmed by phone. However, they encountered several issues:
- The staff seemed unaware of the website and had not processed or shipped the order.
- They could not confirm if the items were in stock, despite the website's claims of prompt service.
- Customer service was described as rude and disorganized.
- Online reviews also suggested the company might be unreliable or even fraudulent.

2. Due to the urgent need for supplies, the person canceled the order and requested a refund, which had not been processed even a week later.

3. In contrast, they usually order from Best Buy Medical, which delivers within 36 hours with free standard shipping, although they noted recent price increases and have asked the company to reconsider their pricing.

4. The person also checked the Osto Group site for their specific product, but it was listed as "out of stock." They plan to keep checking for availability.

5. For those without insurance coverage for ostomy products, Osto Group (www.ostogroup.org) offers donated supplies at very low prices.

6. Another recommended vendor is Ostostore.com, based in Georgia, known for excellent customer service, competitive pricing, and two-day delivery.