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40,881 members
Apr 20, 2021

Struggling to Get Medical Supplies Without Insurance Approval

Topic Explanation:
The discussion revolves around an individual who unexpectedly ran out of ostomy wafers and faced significant challenges in obtaining more due to insurance and supplier issues. Despite being willing to pay cash, the supplier refused to send the wafers because the individual's doctor was not associated with Medicare. This situation highlights the difficulties that can arise when dealing with insurance companies and medical supply vendors, emphasizing the importance of maintaining a sufficient stock of essential medical supplies.

Advice and Helpful Insights:
1. Join a Local Support Group: Being part of a local ostomy support group can provide emergency assistance and support, as members often help each other with supplies.

2. Alternative Purchasing Options:
- Consider purchasing supplies from online marketplaces like eBay, where payments can be made via PayPal and items are often shipped the same day.
- Request free samples from ostomy product companies as a temporary solution.

3. Community Assistance:
- Share your specific needs (e.g., wafer size) with the community, as other members might donate the necessary supplies to help you through tough times.

4. Explore Different Suppliers:
- If you encounter issues with your current supplier, consider switching to a different company that might have fewer restrictions and better customer service.

5. Stockpiling Supplies:
- To avoid running out of essential supplies, consider maintaining a reserve of necessary items. Some community members also recommend keeping at least one or two boxes ahead to ensure continuity in care.

6. Resolution and Supplier Interaction:
- Persistence with the supplier can sometimes yield results, as seen when Byram Healthcare eventually fulfilled the order despite initial refusals.
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