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Feb 08, 2022

Are Frozen Ostomy Supplies Safe to Use After Thawing?

This topic is about the safety of using ostomy supplies that have been frozen during shipping and then thawed. A person received a shipment in the winter where two liquid products, Na'Scent Ostomy Odor Eliminator and Coloplast Brava Lubricating Deodorant, were completely frozen. They let the items warm up to room temperature before handling them and are curious if it's safe to use these thawed supplies. They also wonder if others have faced similar situations.

Here are some helpful insights and advice shared by others:

1. Many people have used ostomy supplies, including liquids, wafers, and bags, after they were frozen during transit. They did not encounter any problems, suggesting that the thawed items should be safe to use.

2. For saving costs on ostomy supplies:
- Wellwise, a division of Shoppers Drug Mart, offers competitive prices and allows you to use or collect PC Points from Superstore.
- CanMedDirect is known for even lower prices. Ordering larger quantities at once can help reduce the number of deliveries and minimize the risk of package theft, often referred to as "porch pirates."
- People who have purchased from CanMedDirect generally report positive experiences, aside from the occasional issue of frozen shipments.
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