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Nov 14, 2024

Is Byram Healthcare a Reliable Supplier?

The topic is about whether Byram Healthcare is a reliable company for ordering ostomy supplies. Here are some insights and advice based on user experiences:

- Overall reliability: Many users find Byram Healthcare to be dependable, with deliveries that are consistently on time.
- Shipping time: Orders typically arrive within 2 to 3 days.
- Customer service and error resolution:
- If a mistake occurs, such as receiving the wrong pouches, Byram quickly sends replacements after a simple phone call.
- If a customer orders the wrong product by mistake, Byram replaces it without any hassle.
- Ordering flexibility: Customers have the option to place orders either monthly or quarterly, depending on their needs.
- Product availability: There are instances where Byram no longer carries certain products, like a specific spray adhesive remover that one user preferred.
- Staff interactions: Employees are generally described as polite and very helpful.
- Long-term experience: Users have reported positive experiences with Byram Healthcare over periods ranging from 18 months to 4 years.
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