Hello Douglas John.
I’m sorry to hear that you are having problems with Braun Medical regarding your Iry Pump. They are great little devices when working and appropriate to our needs.
Unfortunately, I could not get on with them because they did not hold enough water for my personal needs (I Did do a review of the subject way back and it will probably still be on my profile somewhere)
However, all is not lost, as I managed to make three perfectly adequate devices to replace the Braun Iry Pump.
One was made from a battery-operated camping shower: This was adapted with the help of the tubes and on/off switch which I believe are produced by Coloplast. (I also needed to modify the end using an anal irrigating catheter, but that might not be necessary for most people).
This device had the great advantage of being easily portable and the water was put in the same container as I used to transport it. It was very convenient for travel purposes and I used it for about two years – until it suddenly stopped working for no apparent reason. When I looked for a new camping shower the reviews indicated that I had been fortunate for mine to have lasted two years, as most of them pack up a lot sooner than that.
Two other devices followed, and one is till used today.
They were both made from manual pressure pumps, bought from a garden centre. (The first one of these had ‘KILLER SPRAY’ printed bold right across it and I felt it was probably inappropriate to try to get through customs with that one. It also had a narrow screw top which would not accommodate the rest of the gear.
Hence, I bought a similar pressure container with a wide top and no advertising.
This was much better in that when empty the opening was big enough to take the rest of the gear.
The outlet pipes and end-irrigation tools were exactly the same as the ones I had developed previously.
I have been using this device for about four years or more and it has served me well.
All of these DIY systems were a fraction of the price of the Braun Iry Pump.
However, to anyone contemplating this approach, I would offer the same caveat/warning that was given to me at the outset.
Irrigation with an anal catheter can be dangerous and carries the possibility of rupturing the colon wall because there are very few nerve endings to indicate that damage is being caused.
I get around this by being ultra-sensitive to what the feeling/ movement and vibrations through the tube are indicating.
Other than that, I have found this approach to be an invaluable addition to the many possibilities for managing the stoma to suit my needs.
Best wishes
Bill