Video Call with Convatec Ostomy Nurse: Highly Recommended!

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Dwild-WA
Jul 01, 2025 6:21 pm

Since I can't get into the local nurse until Aug 1st, I went with a video call with an ostomy nurse from Convatec, and I cannot recommend it highly enough! She was great, saw what I was dealing with, and flat out said, “That isn't a stoma, that's basically a fistula” and had some ideas of how I can deal with it. She helped me measure the stoma so that I cut the hole the right size (I was cutting it too big) and thinks my skin will heal if I can just keep the output off my skin. Since no amount of convex will ever get my stoma to stick out, she said less convex and more bendable might be the solution. So, she will be sending me a less convex product that will bend much better with my stomach, as that's where my leaks are happening, where I bend. She also advised about the toilet paper in the bottom of the bag to fight the suction effect. I felt really seen and heard, and that was so helpful. Highly recommend if you are in need of help!

Morning glory
Jul 01, 2025 7:22 pm

So happy for you to be going in the right direction now.

SusanT
Jul 01, 2025 9:02 pm

That visit sounds wonderful! I'm so glad you finally got some help!

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mild_mannered_super_hero

Great place for newbies to learn, I have helped many folks on here learn to irrigate, plus learned a few tricks myself. Great informative site.

Breebie28
Jul 02, 2025 12:34 am

Thank you for this info. I have reached out now to schedule a consult with ostomy nurses from Hollister and Convatec, but I wouldn't have thought to do this. I appreciate the tip!

IGGIE
Jul 02, 2025 4:07 am

Good luck and let us know the outcome.

IGGIE

 

Words of Encouragement from Ostomy Advocates I Hollister

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